Your Accounting Firm Is Known For Reliability. IS Your IT Support?

Do you have IT Support that consistently keeps Your Specific Tax System (LeCerte, UltraTax, TaxWorks) Up To Date and Running?

Is your IT Services Provider blaming problems on Quickbooks, Peachtree Accounting, MAS 90, MAS200 or Great Plains, Saying they can’t—or WON’T—handle your problem?

Is your accounting office REALLY getting the support it needs and deserves?

If you’re unsure about any of the above questions, then your support isn’t cutting it!

Remember: IT Service that keeps CPA and Accounting Offices free of technical problems requires specialized Support that understands accounting tools, platforms and dynamics. Support that proactively recognizes and eliminates computer headaches before problems arise—ESPECIALLY during tax season!—is a critical part of keeping your accounting firm productive. Your IT Service should keep your firm safe—day in and day out—eliminating threats from cyber criminals and hackers and making sure your client data is kept secure.

 


Common Questions Accountants Ask About IT Support:

Problem Us Them
“How do I make sure my network is running when I need it most (think tax season)?” 24/7 Network Monitoring prevents issues from turning into disasters, especially during your busy season! Already put in my 40 hours. We’ll get to it tomorrow.
“Is my network protected?” Antivirus and Patch Management that eliminate system vulnerabilities. Hey, people get viruses. They should be more careful
“How do I know my network won’t crash tomorrow?” Daily Preventative Maintenance — algorithm-based failure prediction helps us maintain your systems and avoid crashes and headaches. Hard drives fail. People lose data. Not my fault.
“I need computer problems fixed NOW (especially during tax season)!” 24/7/365 Onsite and Remote Support AND 1-Hour Emergency Response to keep you working when you need it! Our office is open between 9 and 5. Leave a message and we’ll try to get back to you when we can.
“I need that data! If a computer crashes, how can I get it quickly?” Hourly-Image-Based Backups and Free Loaner Equipment guarantees even if something happens to your machine, you have a quick easy way to get back to work FAST. Looks like your tape backup failed. We don’t have any extra computers on hand. Try Best Buy?
“How can technology make my accounting firm better” Quarterly Road Map Meetings to Review your accounting software, systems and security to see whether you need changes. Not sure why you need these- we’re already handling everything. Isn’t that enough?
“I need to budget for my IT Costs!” Flat Rate Guaranteed Hassel-Free Billing. If an emergency comes up, we may have to bill you outside of our contract.
“What if I need a customized accounting software integration to make our office run smoothly?” Discounted Programming and Project Work—a team that has focused on accounting software integration for 18 years! We don’t do that… Here’s my friend’s number. I think he does websites.

Dynamic Edge Knows Accounting IT

Having worked with dozens of accounting and financial institutions in our 18 year tenure supporting businesses, we have mastered IT Support processes tailored at servicing accounting firms, which means:

  • Stable Tax System Environments — you’ve got a stable environments to run your preferred tax system — be it LeCerte, UltraTax, TaxWorks or any other.
  • Expert Preventative Maintenance Keeping Tax Software Running — you get a team of IT Support that continue to identify problems (system requirements, end of life issues, security compliance, implementation environments) that commonly slow down accounting offices.
  • IT Support When You Need It — since accountants don’t work a 9-5 shift — especially during tax season — you get dedicated professional IT Accounting support when you need it 24/7/365!
  • Documented IT Solution Paths For Accountants — Our tiered-technical support staff have documented processes to service, maintain and support accounting offices. That means we’ve already documented (and continue to document) solutions to your users’ computer issues to guarantee faster resolution times—and less work outages from software or hardware failure.

Since there’s a good chance you’ve been disappointed, let down and even burned by a less-than-competent IT provider, I want to give you a risk-free way to “kick the tires” before you commit to anything.


For FREE, We Will Come To Your Office And Answer Key Questions Such As:

  • Are your IT systems truly secured from hackers, cyber criminals, viruses, worms and even sabotage from rogue employees? If you’re not getting weekly security patch updates from your current IT person, you’re probably not.
  • Are your backups configured properly to ensure that you could be back up and running again fast in a disaster? In 99% of the computer networks we’ve reviewed over the years, the owners were shocked to learn this wasn’t happening.
  • Are you unknowingly exposing your company to expensive fines and litigation under new Michigan data breach laws?
  • Could you utilize cheaper and more efficient cloud computing technologies to lower IT costs and make it easier to work remotely?
  • Are your systems optimized for maximum speed and performance?

Once we have a clear picture on the state, health and performance of your current IT systems, we’ll then deliver a customized IT optimization plan that will show you how to eliminate every single nagging problem, enable you to work more efficiently and possibly even lower IT costs with smarter cloud solutions.