Why do your computers keep having problems?

Because most computer support companies are in the break-fix business… Your computer stops working, they fix it, and then wait until you call them again with another issue.

The problem with this model is that the computer support company benefits when your network goes down, therefore they have no incentive to keep everything working error free. After all, you only call when you have problems. Plus, fixing a problem always costs far more than preventing it. In some cases where there is data loss or corrupting, the emergency recovery costs are staggering, not to mention the loss of business, critical data and company records.

This is why we have a proactive approach to computer support: Fixed IT.

Fact is, computer networks need ongoing maintenance and support to keep them secure and running properly. Ignore this maintenance and you will end up with data loss, slow performance, downtime, viruses, spyware, and a host of other problems. Sound familiar? To avoid these problems we monitor and maintain our clients’ networks 24 hours a day, 7 days a week, 365 days a year to make sure their data is protected and to eliminate downtime. In the rare case they do have a problem, we fix it in 1/8 of the time.

Listen to what our clients have to say.