Do your customers ever get a busy tone when calling your office? Will you be unable to communicate with customers when the hardware fails in your office? Will it take more than a day to recover? Do your phone handsets look like they were manufactured in 1984? Are you paying more than $35 per user per month?
If you answered yes to any of the above questions, you need to read on…
Today, cloud based phone systems have solved the problem of aging-expensive-proprietary phone systems for thousands of companies like yours. Here are a few:
1. Find Me: When you aren’t at your desk, you can set the phone system to try your cell phone. If you don’t answer, the user goes to your voicemail like normal.
2. Voicemail in your email: You can either get notifications of voicemail in your email, or get the entire message in your email!
3. Smart Phone Integration: I was recently in Mexico and used my iPhone on a wireless network to participate in a conference call on our phone system and follow up with clients. I did this with a smart phone app that allowed me to dial out as though I was sitting at my office. This is also helpful when you want to make calls and don’t want someone getting your cell phone’s caller id.
4. Work anywhere: These phones work anywhere you can get an internet connection. The next time the power is out at your office, you can pick up the phone and take it home…your customers won’t be the wiser.
If you are interested in a new phone system, talk to your client liaison or call Gerald Bennett at (734) 975-0460. We will help you pick the right solution for your business.
