Oh no, did you delete something in Outlook that you shouldn’t have? If you’re like me, you are probably kicking yourself for tossing that oh-so-important email or attachment down the drain. Unless, of course, your organization has an Exchange server with Deleted Items Retention enabled.

You probably have access to this valuable feature without even knowing it. Deleted Items Retention is enabled by default on most Exchange servers since Exchange 2000, and system administrators are able to choose how many days of deleted items to keep (default is 14).

Your bacon may or may not already be saved. To use this feature, highlight the folder where your missing items used to reside.

Then, in the Tools menu, choose Recover Deleted Items…

Then choose the item you would like to restore.

Simple as that! The item will go back to its folder of origin and you can breathe a sigh of relief.

If you’re not sure whether your organization is using Deleted Items Retention, give us a call at Dynamic Edge and we’ll check things out for you.

Good morning everyone! I found a nifty tool I wanted to share with you. WordPress 2 for the iPhone allows you to post to your WordPress blog from your phone. It also allows you to update your site content if you have a WordPress site like us. No more texting and driving for me…time for a blog-by!
If you are interested in how it can help you, or how to get a site that allows you to update the content yourself, contact Skyler on our website team. He will help you out.
If you want WordPress 2 – just go to the app store on your phone. Cheers!

You can still be a target for identify thieves and hackers even if you have anti-virus, spyware protection and a firewall! Read on to find out how YOU are giving these folks access to your personal information…

You have a good firewall, your antivirus is up to date, your spyware protection is set up and you keep up with all of the security patches, you are safe, right?

WRONG!

According to a recent study, 37% of online identify theft had one thing in common: it was caused by an action taken by the user. You got it folks, over 1/3 of all identity thefts are not thefts at all, they are out right identity-give-a-ways!

How can you avoid this happening to you and your company?

Although no one is completely safe, following these 3 simple tips will stop you from accidently giving up your confidential information or handing over access to your computer network.

1. Never visit or download free music files, videos or programs from file-sharing sites such as Kazaa. These sites are surefire ways to introduce malware (worms, spyware, or viruses) to your computer. If you are a business owner, set up a web filtering software to prevent your employees from downloading any unauthorized programs or files.
2. Do not respond to email from a bank, credit card company, PayPal or online store where items are purchased (like eBay) no matter how credible or legitimate it looks. Instead contact the company using their published phone number (not from the email!) and discuss the email with them.
3. Never allow anyone asking for physical access to electronic equipment / network, without asking for identification. Make sure they should have access before you give it to them. Also make sure you explain this policy to your staff as well. With access to your electronic equipment (phone room, server room, network, etc.) this person can access your data in any number of ways. You would never believe how big this problem is. To test it out, I asked a friend to walk into a couple of offices, saying that he was from “the phone company” responding to a problem, and asking to see the network. Access was granted to this complete stranger 100% of the time!

So there you have it – 3 quick tips. Have fun. Play safe and don’t have an identity-give-a-way!

Click here to find out how you can receive a FREE problem prevention network audit – just to make sure you are actually safe.

Well, its offical…someone other than my mom thinks we are the best computer related consulting services in Ann Abror. Next stop: best of Nashville! Here’s the press release:

FOR IMMEDIATE RELEASE

Dynamic Edge Receives 2009 Best of Ann Arbor Award

U.S. Commerce Association’s Award Plaque Honors the Achievement

WASHINGTON D.C., June 8, 2009 — Dynamic Edge has been selected for the 2009 Best of Ann Arbor Award in the Computer Related Consulting Services category by the U.S. Commerce Association (USCA).

The USCA “Best of Local Business” Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2009 USCA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.

“Bruce, we reboot the server each morning when we come in. This keeps it from crashing,” my new client told me as we discussed the action plan we put together to make their network stable and problem free. As I tried to figure out how to respond to this, he went on to ask me if rebooting his server would be covered under Fixed IT. The answer is YES, if you want your server rebooted every day, we will do it for you. However if you are rebooting your server every day or even once a week, there is something else going on! In this customer’s case their backups were not set up correctly by their last vendor (who never seemed to get around to calling my new customer back, good for us, bad for them). Each night this backup process would get locked up and cause the server to fail when the staff arrived and started to log in to the network. Moreover, they were not even getting a complete backup of the data on the server!

This is why we spend the first two weeks cleaning up and stabilizing our new Fixed IT customer’s networks. We find all the little issues that no one else had the time or the motivation to deal with and take care of them. Solving these issues eliminates network downs and computer issues, while allowing us to focus on maintaining the system rather than reacting to outages. Oh, and we actually test your backups for you.

If you are currently rebooting your server each night, it’s time to pick up the phone and contact Bruce about getting a problem prevention network audit done.

The celebration of Dynamic Edge customers started on Saturday with dinner at Miro District, one of my favorite places for a drink in Nashville.

Yes, we do provide Miro District’s computer and server support as well as all of their website deign. But did you know that we also give them feedback on their martini and wine selection?

Back to Michigan on Monday and found that Debra made Jiffy Cornbread Muffins for the team! Tasty. We provide all of the web design and database programming for their website. (and we are getting ready to release an update!)

On Tuesday I stopped in at Bivouac. Quick reminder – Bivouac is the only place in Ann Arbor that sells Kiehls. Bivouac is a new Fixed IT customer, so we are backing up their data while eliminating computer glitches and downtime.

Now all I have to do is find a grocery store that wants to be a customer and I would be able to eat, shop, and play…all while purchasing goods from our customers. NICE.

Before I get started about how to make a Pivot Table, you may want to know why you’d use it. Here are some a few of the most common reasons people use the Pivot Table:

• It can be easier than working with complicated formulas.
• You can summarizing rows of unreadable data into a chart you can use.
• Perfect for tracking product sales by location, customer demographics, etc.
• You can impress your boss, co-workers, or statistically-inclined friends with a informative and efficient reports.

Now, what you’ve been waiting for! Here’s how you make and use Excel’s Pivot Table function. (Click on any of the images to view in detail!)

1. Open your spreadsheet and start by removing any blank rows or columns.
2. Make sure each column has a heading, because they’ll be carried over to the Field List.
3. Make sure your cells are formatted the right way for their data type.
4. Highlight your data range.
5. Click the Insert tab.

6. Select the PivotTable button from the Tables group.
7. Select PivotTable from the list.
The Create PivotTable dialog will appear.

8. Double-check your Table/Range: value.
9. Select the radio button for New Worksheet.
10. Click OK.
A new worksheet opens with a blank pivot table. You’ll see that the fields from our source spreadsheet were carried over to the PivotTable Field List.

11. Drag an item such as PRECINCT from the PivotTable Field List down to the Row Labels quadrant. The left side of your Excel spreadsheet should show a row for each precinct value. You should also see a checkmark appear next to PRECINCT.

12. The next step is to ask what you would like to know about each precinct. I’ll drag the PARTY field from the PivotTable Field List to the Column Labels quadrant. This will provide an additional column for each party. Note that you won’t see any numerical data.

13. To see the count for each party, I need to drag the same field to the Values quadrant. In this case, Excel determines I want a Count of PARTY. I could double-click the entry and choose another Field Setting. Excel has also added Grand Totals.

And there it is folks, your introduction to the Pivot Table. Get practicing, as this may be on our next exam ;)

From Network Slowness to Disaster Recovery, these are the top problems we see in businesses with 5 or more computers and what YOU can do to prevent and solve them.

In this one hour workshop, Bruce will talk about the problems businesses face with their computer systems and what you can do to keep them from becoming outages, data loss, or security threats. Bruce, along with a team of professional consultants at Dynamic Edge, has spent the last 10 years working with company’s ranging from 5 users all the way up to Fortune 500. He is ready to help you make your computers into a tool, rather than a burden. You will leave this workshop armed with a plan to make sure your computers are working correctly and a worksheet outlining the steps you as a business owner need to take to protect your most valuable asset: your company’s data.

Bruce McCully, founder of IT firm Dynamic Edge, opened his doors for business in 1999 while still a student at the University of Michigan. Combining his love of technology with sharp business acumen, McCully moved DE forward expanding from computer repair services to include custom software development, web design, enterprise IT project implementation, and Fixed IT. Fixed IT, our newest product, allows us to monitor and maintain our clients network and servers 24/7. Security issues, outages, backups, patches and daily “glitches” are monitored and repaired in this all encompassing program.

Date: Friday, October 9, 2009

Time: 11:45 am – 1:15 pm

Location: Maxfield Training Center
33000 Thomas Street
Farmington, MI 48336

Lunch and refreshments will be provided. Please contact Debra to sign up: 734.975.0460 x 147

Cost: FREE to members, $20 for non-members

Just did a workshop on the 12 biggest mistakes we see businesses making with their computer systems for the Ann Arbor Chamber of Commerce. Over 23 businesses signed up to attend! Due to the positive feedback we received, we decided to do another workshop for the Farmington / Farmington Hills Chamber of Commerce. You will leave this workshop with a clear list of items that you can go back to your office / company and do to protect your business. This workshop is designed for businesses with 5 or more computers and a server.
If you are interested in attending, please contact Debra at our office and she will give you more details.
We will also be presenting an abbreviated workshop at the Nashville Chamber of Commerce Walkabout 180. Please register at their page.
BONUS: Here’s a link to a recent interview with Lucy Ann Lance where I go over one of the 12 things mistakes, and how you can keep your data safe.

We are preparing for the 2009 Tech Grant program. In this program we help non-profit organizations with a technology project that they don’t have the resources to do themselves. Here’s a video that I came across as I was getting prepared for the big event, it was taken a couple years ago and it is all about Dynamic Edge’s philosophy toward giving back to the community.
We have helped organizations with projects like web design, database implementation, computer support, server installation, technology plans, and network audits with these grants. If you would like more information, please contact Debra at our office.