Instant Support Team Specialist :: Dynamic Edge, Inc.

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Instant Support Team Specialist

WANTED: Windows Guru (and able to communicate)

Dynamic Edge, named as one of the 50 Coolest Places to Work, is looking for a talented Instant Support Team Member with experience in end user support (help desk), assisting callers with network, hardware, software, and hardware questions and problems. You’ll need a BS in computer science or equivalent, plus experience solving end user problems quickly across a broad spectrum of networks and hardware and software environments, and (if possible) Mac experience. A calm, patient, kind demeanor during occasional trials and difficulties is also a plus! You must also be passionate about giving great customer service. We offer great salary, benefits, and a cool environment.

For more information on this position, please click here.

If interested, email your resume (referencing job #1124IS) to jobs@dynedge.com and fill out the online application below. Please note that education and employment history already in your e-mailed resume does not need to be submitted on the online application.

Personal Information
*First Name:
*Last Name:
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Present Address
*Address 1:
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Emergency Contact
*Contact:
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Employment Information
*Position you are applying for:
Job number applying for:
Part-Time:
Full-Time:
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Date you can start:
Desired Wage:
Are you presently employed:	Yes No
Do you have reliable transportation:	Yes No
Have you ever applied at Dynamic Edge:	Yes No
If so, when:
How did you find out about our employment opportunities (please be specific):
	Newspaper: Friend On-line: Other:
Are you legally able to be employed in the United States:	Yes No
Have you ever been terminated from a job:	Yes No
If so, explain:

Do you know anyone who is or was employed by Dynamic Edge:	Yes No
If so, who:
Do you currently smoke?	Yes No
Education
High School
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Years Completed:
Did you graduate:	Yes No
Course of Study:
College
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Trade or Business School
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Years Completed:
Did you graduate:	Yes No
Course of Study:
General Information
Have you ever worked in sales:	Yes No
If so, where:

Have you ever worked in customer service:	Yes No
If so, where:
Employment History (Begin with the most recent)
Employment Entry 1
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Leaving Date:
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Supervisor:
May we contact:	Yes No
Description of work:

Reason for leaving:

Employment Entry 2
Employer:
Address:
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Phone:
Starting Date:
Leaving Date:
Job Title:
Starting Salary/Wage:
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Supervisor:
May we contact:	Yes No
Description of work:

Reason for leaving:

Employment Entry 3
Employer:
Address:
City:
State:
Phone:
Starting Date:
Leaving Date:
Job Title:
Starting Salary/Wage:
Final Salary/Wage:
Supervisor:
May we contact:	Yes No
Description of work:

Reason for leaving:


Have you been convicted of a felony within the last five years:
	Yes No
If yes, explain:

Availability
Days Nights Weekends
Are there any periods of time you need off (that you currently know of):
	Yes No
If yes, when:

Essay Questions
What do you consider the 5 most important features in a job?

Describe a situation when you received or provided excellent customer service?

Describe the hardest thing you've done (at a job or in general), why you did it, and how you felt about it?

Describe a conflict situation at a job and how you resolved it?

Please visit our staff bios on our website (www.dynedge.com) and take a minute to write a short bio about yourself in a similar format.

Please Read:
In exchange for the consideration of my job application by Dynamic Edge, Inc., I agree that: Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of Dynamic Edge, Inc., or otherwise to change in any respect the employment-at-will relationship between it and the undersigned. I understand and agree that if hired, my employment will be on an .at will. basis and such employment is for no definite period of time. I understand and agree that my employment can be terminated with or without cause, and with or without notice at any time regardless of the date or payment of my wages or salary. If employed, I also understand that Dynamic Edge, Inc. may unilaterally change or revise their benefits, policies and procedures and such changes may include reduction in benefits. I authorize investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give Dynamic Edge, Inc. permission to contact schools, previous employers (unless otherwise indicated), references, and others, and hereby release Dynamic Edge, Inc. from any liability as a result of such contract. I understand that if employed by Dynamic Edge, Inc., there will be probationary for a period of thirty (30) days, and further that at any time during the probationary period or thereafter, my employment relation with Dynamic Edge, Inc. is terminable at will for any reason by either party. Thank you for completing this application form and for your interest in our business.

Applicant's Name:
Date:
Agree with the above information:	Yes No

Please ensure all required fields marked with a red asterisk (*) are filled before submitting.

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